Return & Refund Policy

Last updated: December 19, 2025

Return Window (Domestic Orders)

We accept returns for domestic (USA) orders within 14 days of delivery.

Eligibility Requirements

To qualify for a return, the item must be:

• Unused and unwashed

• In its original condition

• Free from stains, damage, or alterations

International Orders

All international sales are final. Returns are not accepted for international shipments. Please review all product details, images, and dimensions before purchasing.

How to Initiate a Return

To request a return, please email us at orangerubiesss@gmail.com within 14 days of delivery.
Include:

• Your order number

• Reason for the return

• Clear photos of the item in its current condition

We respond to all return inquiries within 2–3 business days.

Refund Process

Once the returned item is received and inspected, we will notify you of approval or denial.
Approved refunds are issued to the original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure safe delivery.

Damaged or Defective Items

If your order arrives damaged or defective, contact us immediately at orangerubiesss@gmail.com with photos of the issue.
We will arrange a replacement or provide the appropriate resolution.